The following questions and answers are intended to provide you with basic information about ICBC and personal injury claims.

What is a personal injury?
Are motor vehicle accidents the only type of personal injury?
What should I do after I've been in a motor vehicle accident?
What are damages?
What monetary recovery is permitted in a personal injury claim?
How do I know if I have a personal injury claim?
Do all personal injury claims go to trial?
Will ICBC pay for my medical expenses?
If I can't work, can I file for Employment Insurance benefits even though litigation is pending?
Will ICBC pay for my lost wages while I recover?
What if I'm "sore" but not seriously "injured"?
Do adjusters only believe my injuries if I go to a medical doctor [MD]?
I am a working person; how can I afford to retain a lawyer?
What is a contingent fee?
What percent is the contingent fee?
How long will it take to settle my claim?
What is the value of my claim?
Can I make the insurance company buy me a new car?
When is a car considered "totaled"?
What if my car is "totaled"?
What if the "at-fault" driver does not have insurance?
What if the "at-fault" driver does not have "enough" insurance?
What is a "Release"?
What if the accident is partly my fault?
Can I recover if I have a "pre-existing condition"?
What is an "Examination for Discovery", and what is its purpose?
Will I end up at trial?
What does pain and suffering include?
What is negligence?
What is contributory negligence?
How is negligence determined?
What is wrongful death?
I fell in a puddle of water at the grocery store. I can sue and win a lot of money, right?
I didn't have any medical expenses or lost income when I fell in the store; can I still collect a settlement?
I was burned by a curling iron; can I sue the manufacturer?

What is a personal injury?
 
A personal injury is any physical or mental injury to a person as a result of someone's negligence or harmful act. Many insurance companies refer to personal injury as bodily injury.
 
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Are motor vehicle accidents the only type of personal injury?
 
No. Motor vehicle accidents are the most common type of personal injury recognized by the general public. Along with motor vehicle accidents, personal injury law also includes, but is not limited to, events such as home accidents, boat accidents, airplane crashes, dog bites, defective products, failure to provide adequate security and malpractice.
 
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What should I do after I've been in a motor vehicle accident?
 
Download our Motor Vehicle Accident & Injury Report form, which can be found in the Resource Library section of this website. Print and review the contents of this form. Then place the form in the glove box of your vehicle. Refer to this form, should you be involved in a motor vehicle accident.

We also recommend the following:

The most important thing is to get well - see your doctor and follow your doctor's orders.
Do not discuss the accident with anyone other than your lawyer.
Do not give a statement to ICBC or the other driver. What you say may be used against you.
If an insurance adjuster calls you, instruct them to call your lawyer.
Immediately call a lawyer to discuss your claim. Your initial consulation with us is free.
 
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What are damages?
 
Damages are any loses or expenses you incurred as a result of the accident, plus an amount for pain and suffering.
 
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What monetary recovery is permitted in a personal injury claim?
 
Personal injury victims are entitled to recover money damages for all losses and reasonable expenses they incur as a result of an accident.
 
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How do I know if I have a personal injury claim?
 
Whether a personal injury claim [a "tort"] exists is a matter of law. There are four elements to a "tort" claim:

The "at-fault" person is under a duty to do or not to do something;
The "at-fault" person breaches that duty;
You have suffered damages; and
Your damages are the result of the "at-fault" person's actions.
 
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Do all personal injury claims go to trial?
 
No. In fact, most personal injury claims are settled with ICBC or the insurance company for the "at-fault" party.
 
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Will ICBC pay for my medical expenses?
 
Some of your medical expenses will be covered under ICBC Part 7 medical benefits, as governed by the regulations to the Insurance Motor Vehicle Act. Unfortunately, like MSP, not all medical treatments are covered under Part 7 benefits. Medical expenses that are not covered under Part 7 are generally recoverable when your claim is settled or at trial.
 
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If I can't work, can I file for Employment Insurance benefits even though litigation is pending?
 
Yes, you can file for Employment Insurace benefits with pending litigation.
 
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Will ICBC pay for my lost wages while I recover?
 
A portion of your lost wages, to a maximum of approximately $1,300 per month, are covered by ICBC under your Part 7 wage loss benefits, as governed by the regulations to the Insurance Motor Vehicle Act.
 
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What if I'm "sore" but not seriously "injured"?
 
If you are "sore", you have probably sustained an injury. Consult your doctor as soon as possible following the accident. If you simply "tough-it-out" and do not see your doctor, you give the insurance company the ability to deny that you were injured in the accident.
 
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Do adjusters only believe my injuries if I go to a medical doctor [MD]?
 
Unfortunately, there are adjusters who view chiropractors, acupuncturists and other alternative health care professionals in a less favorable light than MD's. If you seek medical attention from an alternative health care provider, ensure that you also continue to see your MD on a regular basis.
 
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I am a working person; how can I afford to retain a lawyer?
 
In personal injury cases, we accept cases on a contingent fee basis.
 
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What is a contingent fee?
 
The lawyer's fee is contingent upon the successful resolution of your case. This type of fee is often referred to as: "No fee unless you win". However, the client is generally responsible for the "out-of-pocket" costs of litigation. A contingent fee is paid as a percentage of your monetary recovery [either settlement or court award].
 
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What percent is the contingent fee?
 
Our normal fee in personal injury cases is between 25% and 30%. The fee arrangement will depend upon a number of factors, including the nature and complexity of the case, whether liability is in dispute and whether the case is settled before or after a procedure called Examinations for Discovery. Your lawyer will provide you with a contingent fee agreement which explains our fees and disbursements.
 
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How long will it take to settle my claim?
 
There is no set answer. All cases are different. The more complex the case is, the longer it takes to settle. The more substantial your injuries, the longer it will take. The more money there is at stake for the insurance company, the longer it will take. It is not unusual for complex injury cases to take several years to settle or to proceed to trial.
 
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What is the value of my claim?
 
Until all the information on your injuries is available and all the facts of your case are known, the value of your claim is unknown.
 
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Can I make the insurance company buy me a new car?
 
No. Although, it certainly seems very fair. Even if your vehicle is "totaled", you will likely only receive the assessed value of your car based on the make, model, year and condition of your vehicle. You may be able to claim for extra equipment, if you have receipts. The duty of the insurance company for the "at-fault" driver is to put you back in the position you were in immediately before the accident. You are entitled to have your car repaired to its pre-accident condition or receive its "fair market value".
 
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When is a car considered "totaled"?
 
A car is considered a "total" loss if it will cost more to fix it than its "fair market value".
 
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What if my car is "totaled"?
 
If you have been offered a fair and reasonable price, accept it, find a new car and get on with your life. If you are not satisfied with ICBC's offer, you must prove to the adjuster that your car deserves a higher valuation. You may obtain prices of similar cars from your local newspaper or car dealerships. You may also document the value of your car by researching your car's price in an appraisal guide or by checking the price of your car on the Internet. You may also hire an independent appraiser to value your car.
 
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What if the "at-fault" driver does not have insurance?
 
You file your claim against your insurance company under your Uninsured Motorist [UM] coverage. For all practical purposes, your insurance company becomes the "at-fault" driver's liability carrier. At that time, think of your insurance company as the "at-fault" driver's company, because it will process your claim like it is the "at-fault" driver's company.
 
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What if the "at-fault" driver does not have "enough" insurance?
 
If you have a claim that is larger than the coverage on the "at-fault" driver's insurance policy, your claim is with your insurance company under your Underinsured Motorist [UM or UIM] coverage.
 
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What is a "Release"?
 
If you settle your claim without proceeding to trial, you will be required to sign a "Release", which will state that your settlement is a complete, final and irrevocable settlement and disposition of any and all claims, rights or demands or causes of action, known or unknown, which you may have as a result of your accident [Note: Both spouses are generally required to sign when the injured party is married]. This means that you will no longer have any claim against the "at-fault" driver, or any potential defendant, or their insurance company as a result of the settlement.
 
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What if the accident is partly my fault?
 
If an action of yours [e.g. driving over the speed limit] contributed to the accident, or you were not wearing your seat belt, you may be found to be partly at fault for the accident. The amount you would normally recover in damages will be reduced by the amount you are found to be at fault or contributorily negligent for your own damages. In practice, the degree of your responsibility for the accident is a matter of negotiation with the insurance adjuster.
 
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Can I recover if I have a "pre-existing condition"?
 
Yes. The fact that you have a "pre-existing condition" will not prohibit you from recovering from the "at-fault" driver. Your "pre-existing condition" is merely a factor to be considered in resolving your claim. The question is whether the "at-fault" driver aggravated your "pre-existing condition". The "at-fault" driver takes you in whatever condition you are at the time of the accident. The fact that someone else would not have been injured is irrelevant. A person in a weakened condition may actually recover more than an extremely fit person would recover in the same accident.
 
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What is an "Examination for Discovery", and what is its purpose?
 
An Examination for Discovery allows both parties to "discover" information in the case. The purpose is to narrow the basis of the complaint and to eliminate surprises to both parties.
 
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Will I end up at trial?
 
Only about 25% of all personal injury cases end in a court; most will settle.
 
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What does pain and suffering include?
 
This would generally be money awarded over and above medical costs, out-of-pocket expenses and lost wages.
 
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What is negligence?
 
A failure to act reasonably in a situation. Doing something carelessly or failing to do something [e.g. driving without your headlights on].
 
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What is contributory negligence?
 
A defense to negligence stating that the plaintiff's negligence contributed to their injuries.
 
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How is negligence determined?
 
Negligence does not simply mean doing something wrong. All of the following elements must exist for an act to be considered negligent:

Lack of reasonable care;
Breach of duty;
Injury to the victim;
Forseeability [i.e. knowing an act would occur based on the circumstances]; and
Damages.
 
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What is wrongful death?
 
Laws that give survivors a cause of action against someone who's negligence resulted in the victim's death.
 
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I fell in a puddle of water at the grocery store. I can sue and win a lot of money, right?
 
Not necessarily. You must first prove the grocery store either created the hazardous situation or had previous knowledge of it. If you can prove both these things, the amount of your "award" will be directly related to your injury, medical costs and loss of income.
 
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I didn't have any medical expenses or lost income when I fell in the store; can I still collect a settlement?
 
This is a common misconception. If you did not suffer an injury or incur financial losses, chances are slim that you'll collect any monetary award.
 
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I was burned by a curling iron; can I sue the manufacturer?
 
This would be a products liability case, and you may be able to sue. But know that although the manufacture is responsible for defective products, the following will be considered in your case:

Was the defect unreasonably dangerous?
The seller, where you bought the curling iron from, must be in the business of selling that particular product;
The item must not have been substantially changed between the time it left the seller to the time the user had it;
The defect directly caused the injury; and
The product was used properly.